I could be wrong, but in my experience, the Asset change types are meant to be used by automated processes triggered from Asset. Release is aged out (really) in the 7.6 version, since there is a release module, so you are left with just Change and Project (if I remember correctly).
Anne Ramey -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martinez, Marcelo A Sent: Tuesday, November 02, 2010 2:56 PM To: [email protected] Subject: Change Mgmt documentation I'm going through the BMC site looking for change management documentation but I cannot find anything related to "best practices" on how it is intended to use certain fields in the application. Specifically "Change Type". i.e.: Change, Asset Configuration, Asset Management, Asset Maintenance and so on.. does anybody know what document or where I might find good reads related to this? I've looked at the concepts guide, the CM user guide, etc.. to no avail. I am trying to better define what is a "Change" versus "Maintenance" versus "Administration"... (this while wearing my Change Mgmt hat).. Thanks all, Marcelo Martinez _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
