Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Martinez, Marcelo A Sent: Tuesday, November 02, 2010 2:56 PM To: [email protected] Subject: Change Mgmt documentation I'm going through the BMC site looking for change management documentation but I cannot find anything related to "best practices" on how it is intended to use certain fields in the application. Specifically "Change Type". i.e.: Change, Asset Configuration, Asset Management, Asset Maintenance and so on.. does anybody know what document or where I might find good reads related to this? I've looked at the concepts guide, the CM user guide, etc.. to no avail. I am trying to better define what is a "Change" versus "Maintenance" versus "Administration"... (this while wearing my Change Mgmt hat).. Thanks all, Marcelo Martinez _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
