I've had some email errors today, and when I click send in the error-ed message, the "Send Message" gets changed back to Yes, but the message never appears to retry. I've run a report on those messages and the new once that are going out--but they appear the same (I though maybe a hidden field/flag wasn't getting set). Any idea why they aren't going or how I can get them to send?
ARS 7.1 p 11 ITSM 7.0.3 p 9 Oracle 10g Linux RHEL4 Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillaume Rheault Sent: Thursday, November 04, 2010 10:36 AM To: [email protected] Subject: Possibly spam: Re: AR System Email Messages - Error Behaviour? I think this is the first time that somebody has asked this question. It does not retry by default. I think you would need to create some custom functionality to accomplish like, such as an escalation that queries the emails not sent because of an error and reset the flag to send it again. Guillaume ________________________________________ From: Action Request System discussion list(ARSList) [[email protected]] on behalf of koray [[email protected]] Sent: Thursday, November 04, 2010 7:40 AM To: [email protected] Subject: AR System Email Messages - Error Behaviour? Hello together, I have one simple question: If an outgoing e-mail message is set to Error on ARS Email Messages form, does the system try re-sending it with any intervals? Thanks in advance, Koray _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" If this message is a valid email, you can request that future messages from this source be processed normally through the email system by visiting http://www.ncmail.net/whitelist_procedures.htm _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

