I've had some email errors today, and when I click send in the error-ed 
message, the "Send Message" gets changed back to Yes, but the message never 
appears to retry.  I've run a report on those messages and the new once that 
are going out--but they appear the same  (I though maybe a hidden field/flag 
wasn't getting set).  Any idea why they aren't going or how I can get them to 
send?

ARS 7.1 p 11
ITSM 7.0.3 p 9
Oracle 10g
Linux RHEL4

Anne Ramey
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-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Guillaume Rheault
Sent: Thursday, November 04, 2010 10:36 AM
To: [email protected]
Subject: Possibly spam: Re: AR System Email Messages - Error Behaviour?

I think this is the first time that somebody has asked this question. 
It does not retry by default. I think you would need to create some custom 
functionality to accomplish like, such as an escalation that queries the emails 
not sent because of an error and reset the flag to send it again.

Guillaume

________________________________________
From: Action Request System discussion list(ARSList) [[email protected]] on 
behalf of koray [[email protected]]
Sent: Thursday, November 04, 2010 7:40 AM
To: [email protected]
Subject: AR System Email Messages - Error Behaviour?

Hello together,

I have one simple question: If an outgoing e-mail message is set to
Error on ARS Email Messages form, does the system try re-sending it
with any intervals?

Thanks in advance,
Koray

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