Yes, an escalation was needed to fulfill this task, or just a restart of the email engine was enough.
Thank you! Koray On Nov 6, 12:24 am, Andrew Fremont <[email protected]> wrote: > We sometimes need to re-start the email engine to have those emails going. > > > > On Fri, Nov 5, 2010 at 12:26 PM, Ramey, Anne <[email protected]> wrote: > > I've had some email errors today, and when I click send in the error-ed > > message, the "Send Message" gets changed back to Yes, but the message never > > appears to retry. I've run a report on those messages and the new once that > > are going out--but they appear the same (I though maybe a hidden field/flag > > wasn't getting set). Any idea why they aren't going or how I can get them > > to send? > > > ARS 7.1 p 11 > > ITSM 7.0.3 p 9 > > Oracle 10g > > Linux RHEL4 > > > Anne Ramey > > *********************************** > > E-mail correspondence to and from this address may be subject to the North > > Carolina Public Records Law and may be disclosed to third parties only by an > > authorized State Official. > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > > [email protected]] On Behalf Of Guillaume Rheault > > Sent: Thursday, November 04, 2010 10:36 AM > > To: [email protected] > > Subject: Possibly spam: Re: AR System Email Messages - Error Behaviour? > > > I think this is the first time that somebody has asked this question. > > It does not retry by default. I think you would need to create some custom > > functionality to accomplish like, such as an escalation that queries the > > emails not sent because of an error and reset the flag to send it again. > > > Guillaume > > > ________________________________________ > > From: Action Request System discussion list(ARSList) [[email protected]] > > on behalf of koray [[email protected]] > > Sent: Thursday, November 04, 2010 7:40 AM > > To: [email protected] > > Subject: AR System Email Messages - Error Behaviour? > > > Hello together, > > > I have one simple question: If an outgoing e-mail message is set to > > Error on ARS Email Messages form, does the system try re-sending it > > with any intervals? > > > Thanks in advance, > > Koray > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > > If this message is a valid email, you can request that future messages from > > this source be processed normally through the email system by visiting > >http://www.ncmail.net/whitelist_procedures.htm > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
