We sometimes need to re-start the email engine to have those emails going. On Fri, Nov 5, 2010 at 12:26 PM, Ramey, Anne <[email protected]> wrote:
> I've had some email errors today, and when I click send in the error-ed > message, the "Send Message" gets changed back to Yes, but the message never > appears to retry. I've run a report on those messages and the new once that > are going out--but they appear the same (I though maybe a hidden field/flag > wasn't getting set). Any idea why they aren't going or how I can get them > to send? > > ARS 7.1 p 11 > ITSM 7.0.3 p 9 > Oracle 10g > Linux RHEL4 > > Anne Ramey > *********************************** > E-mail correspondence to and from this address may be subject to the North > Carolina Public Records Law and may be disclosed to third parties only by an > authorized State Official. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Guillaume Rheault > Sent: Thursday, November 04, 2010 10:36 AM > To: [email protected] > Subject: Possibly spam: Re: AR System Email Messages - Error Behaviour? > > I think this is the first time that somebody has asked this question. > It does not retry by default. I think you would need to create some custom > functionality to accomplish like, such as an escalation that queries the > emails not sent because of an error and reset the flag to send it again. > > Guillaume > > ________________________________________ > From: Action Request System discussion list(ARSList) [[email protected]] > on behalf of koray [[email protected]] > Sent: Thursday, November 04, 2010 7:40 AM > To: [email protected] > Subject: AR System Email Messages - Error Behaviour? > > Hello together, > > I have one simple question: If an outgoing e-mail message is set to > Error on ARS Email Messages form, does the system try re-sending it > with any intervals? > > Thanks in advance, > Koray > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > If this message is a valid email, you can request that future messages from > this source be processed normally through the email system by visiting > http://www.ncmail.net/whitelist_procedures.htm > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

