John, As others have mentioned…it is obviously because of the DST switch…but in this case what happens is that the system doesn’t keep track of ‘when’ to fire the escalation next…it keeps track of how many seconds till that escalation should fire again….so in this case it ran at 1PM and set it to run again in 86400 seconds….the next day you ran the 1AM hour twice, so you found that in that particular day there were an hour more seconds in the day…so 86400 seconds AFTER it ran last was actually Noon, not 1….
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of J Kovalcik Sent: Tuesday, November 16, 2010 1:20 PM To: [email protected] Subject: DST and Escalations ** Listers, Just wanted to see if anyone is having these same issues. We have a Time escalation that runs every weekday at 1:00pm. This past week the escalation ran at 12:00 noon on Monday right after DST had changed. The next occurrence it ran at the proper time of 1:00pm. Any help would be appreciated. Thanks, John Kovalcik _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
