Hi List, Users are unable to reopen the ticket from "Reopen" button in the SRM console. Has anyone faced this issue before ? Do you know the root-cause ? Environment: ARSystem: 7.5 patch002 Platform: AIX Database: Oracle 10g BMC Atrium CMDB: 7.5 patch004 BMC Drift: 7.5 SRM: 2.2 patch003
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