There's no need to upgrade to 7.1 first. We were running the same environment and went successfully (and very easily I'll add) from 7.01 to 7.5 by just running the installers, with no fixes necessary. Just make sure you start with at least the patch 006 installer, and test with dev first of course. The installer will convert your existing licenses from the old license file to the new internal ones, but be aware if you have more than one network card in the server, it may grab the wrong MAC depending on which one is currently flagged as primary. In that case just use the upgrade option on the support site and purge the license, BMC will generate you a proper one pretty quick.
Jeff From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Andrew Fremont Sent: Tuesday, November 23, 2010 2:06 PM To: [email protected] Subject: Upgrade AR server to 7.5P007 from 7.01 ** Hi, It seems the upgrading is straightforward, but I want to check with the list for sure. We're planning to do the upgrade our server from AR 7.01 to latest AR 7.5 P007 for our Remedy homegrown application. There is no CMDB or ITSM suites. Is it just a mater of running the installer 7.5 P007 on our server, or we have to do that in steps, first upgrade server to 7.1, then 7.5? Thanks, AF AR Server: 7.0.01 Patch 007 Windows 2003 Oracle: 10.2.0.4.0 - 64bit _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
