I would be interested in this as well.

Thanks,

Roger Nall
Manager, SA Business Intelligence/Remedy
Desk Phone: 972-464-3712
Mobile: 973-652-6723

Helpful Links:
| Reports<http://bi.eng.t-mobile.com:8080/InfoViewApp>  |SA_Suggestion 
Box<http://saintake.t-mobile.com/> | SA_Trouble 
Ticket<http://natweb.eng.t-mobile.com/sites/TTWeb/CreateTicket.aspx> |


From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Anderson Debra (PRN)
Sent: Tuesday, November 23, 2010 5:19 PM
To: [email protected]
Subject: Re: Upgrade AR server to 7.5P007 from 7.01

**
Hi Andrew,

Please let me know how this goes.  We're pretty much in the same spot running 
7.0 with 100% custom app and looking to plan for an upgrade to 7.5 or 7.6.

Good Luck!

Debra

Debra Anderson
T  415.808.9118   |   F  415.808.3535
600 Harrison St *   San Francisco, CA   *   94107

PRN | media where & when it matters

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From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Andrew Fremont
Sent: Tuesday, November 23, 2010 11:06 AM
To: [email protected]
Subject: Upgrade AR server to 7.5P007 from 7.01

** Hi,

It seems the upgrading is straightforward, but I want to check with the list 
for sure.
We're planning to do the upgrade our server from AR 7.01 to latest AR 7.5 P007 
for our Remedy homegrown application. There is no CMDB or ITSM suites.

Is it just a mater of running the installer 7.5 P007 on our server, or we have 
to do that in steps, first upgrade server to 7.1,  then 7.5?

Thanks,
AF

AR Server: 7.0.01 Patch 007
Windows 2003
Oracle: 10.2.0.4.0 - 64bit


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