You were correct...
The Citrix admin here did try the install using a straight RDP connection.
Once he connected with a console session the installation worked with no
problems and the settings on the server did NOT have to be changed.
>From the help in "Remote Desktop Connection":
To connect to a console using RDP open a command prompt window on your machine
and type in:
mstsc /v:{server name or IP} /console
Another option to connect to the console of a server is to use a utility like
VNC.
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of strauss
Sent: Wednesday, December 01, 2010 3:52 PM
To: [email protected]
Subject: Re: 7.6.3 Client on Citrix/Terminal Services
All of the 7.5 and 7.6 installers now need these terminal server settings as
well as changes in DEP settings if you are running the installer from a remote
session. If you install something locally (from the console), these are
usually not required, or at least they shouldn't be. All of my servers are in
a different building, so I have had to put all of these settings on them since
I am always working in remote sessions. It is part of the "new, improved"
installer design beginning with 7.5.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: Wednesday, December 01, 2010 3:43 PM
To: [email protected]
Subject: 7.6.3 Client on Citrix/Terminal Services
We are just trying the new 7.6.3 client on our Citrix/Terminal Server box and
it would not install due to the following error.
"Terminal Services configuration options need to be updated". The installer is
wanting these values set to "No" (we have them as "Yes").
Delete temporary folders on exit
Use temporary folders per session
Is anyone using the 7.5 or 7.6 User Tool on Citrix/Terminal Server and has
either of these options set to "Yes"?
Anyone have a guess why the install requires these options set to "No"?
Fred Grooms
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