Very well put Misi :) Cheers Ben Chernys Senior Software Architect Software Tool House Inc.
Canada / Deutschland / Germany Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: Ben.Chernys _AT_ softwaretoolhouse.com Web: www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. http://www.softwaretoolhouse.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: December-03-10 09:38 To: [email protected] Subject: Re: weird filter behavior 7.6.03 Hi, Turn on FLTR/API/SQL logging and check what is really happening. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Good evening list! > > We've been testing ARS 7.6.03 in a development environment and I > encountered some strange behavior today. I have a simple "Set Fields" > action that happens in a filter when the form is modified. It sets > fields from a second form based on "Login ID" = "Login ID". If no > records match, it sets fields to null. Well, I copy the login ID > value from form 1 and paste it in search mode in form 2 and it pulls > up a record. Yet every time I modify form 1, it sets all my fiends to null. > Log files indicate the Set Fields action found no matches. I added a > button to form 1 to perform the same actions using an Active Link...it > works fine. This SAME filter also works fine in Production which is > ARS 7.5.07. > > Has anyone else run into this? I'm not quite sure where to go from > here. > > Thanks! > Eli > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
