Sound good! I see it now in the "What's New" document for 7.6.03.
David On 12/21/2010 12:22 PM, Grooms, Frederick W wrote:
In ARS 7.6.03 there is an "AR System Email Error Messages" form in addition to the "AR System Email Error Logs" form Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of David Durling Sent: Tuesday, December 21, 2010 11:08 AM To: [email protected] Subject: Re: stderr.log Are you getting these errors on every polling attempt? If you can access the email account being polled, perhaps the first message in it is creating the problem. You could try moving it to another mail folder or deleting it. I agree it would be nice if Remedy would store messages it could not process. What helps me some, if possible, is to have incoming messages forwarded both to an account that's polled by Remedy and a 2nd account for temporary storage so I can look in that second account whenever something is lost. David Durling
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