Hi Radhika,
Please make sure you would have a latest patch applied for your mid-tier. If End user is accessing URL from firefox, you need to make sure allow port 8080 in your firewall if you have any. We also got the same issue for some our 100+ users out of 2000 users who are accessing through firefox. After opening port 8080, the issue got resolved. Thanks & With Regards, Rambabu Rudra SA - NOC| Managed Services | GSS America Infotech Ltd. Central Procurement Technical Unit Dhaka, BANGLADESH Direct: 0088-01939076959 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Aluru, Radhika Sent: Tuesday, January 04, 2011 8:55 AM To: [email protected] Subject: Caught exception - Unterminated string constant ** Hi All, We are having an issue for one user. When user tried to access Remedy application using the midtier, He is experiencing Caught Exception- Unterminated string constant error and Caught Exception: Syntax error. Users is using Windows 7 machine. Server Configuration: Midtier 7.6.03 ARS: 7.1 Has anyone experienced this issue before and what is the solution for this? Regards, Radhika Aluru | Remedy Admin | Direct Line: +1 713 214 8270 | Mobile: 00919177708021 **************************************************************** Confidentiality Note: The information contained in this message, and any attachments, may contain confidential and/or privileged material. It is intended solely for the person(s) or entity to which it is addressed. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by persons or entities other than the intended recipient(s) is prohibited. If you received this in error, please contact the sender and delete the material from any computer. **************************************************************** _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
