Exactly The first step while be to ask the user to try out on different person. If he is the only person facing the issue then its not the issue with the Application, its the machine which might be having an issue. Check for Java version installed.
I have faced such issue may times and found out the internet settings is the issue on the browser. Some time it happen that when group policies are applied on all machine some default setting of Browsers get disabled because of this. With Best Regards Rajesh ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of William Rentfrow Sent: Wednesday, January 05, 2011 3:06 AM To: [email protected] Subject: Re: Caught exception - Unterminated string constant Dumb question - but have you had him try from another machine and had a working user try is machine? From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Aluru, Radhika Sent: Tuesday, January 04, 2011 8:55 AM To: [email protected] Subject: Caught exception - Unterminated string constant ** Hi All, We are having an issue for one user. When user tried to access Remedy application using the midtier, He is experiencing Caught Exception- Unterminated string constant error and Caught Exception: Syntax error. Users is using Windows 7 machine. Server Configuration: Midtier 7.6.03 ARS: 7.1 Has anyone experienced this issue before and what is the solution for this? Regards, Radhika Aluru | Remedy Admin | Direct Line: +1 713 214 8270 | Mobile: 00919177708021 **************************************************************** Confidentiality Note: The information contained in this message, and any attachments, may contain confidential and/or privileged material. It is intended solely for the person(s) or entity to which it is addressed. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by persons or entities other than the intended recipient(s) is prohibited. If you received this in error, please contact the sender and delete the material from any computer. **************************************************************** _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
