We have a custom form that is filled out when employees are on/off-boarded. When this form is initially created, a change request is also created and associated with it. The manager then fills in the details on the form and our service desk then selects the appropriate task templates for the change request based on the options selected on the custom form. They now want to automate this task creation. Is this as easy as creating a filter that will Push to TMS:Task form based on the selections or am I missing something? I don't see an Interface_Create for Tasks, but will I be missing pieces if I just Push to the Task form? Is there another (better) way to do this? I understand you can automate via Task Templates associated with the Change Request - but the problem is we don't know what tasks are needed at the time the Change Request is created. We also have another request to spawn new tasks when other tasks are completed, so we need this process for that as well.
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