Dear all, We were confronted to the same issue. It was due to the reverse proxy in front of our internal midtier. The PreserveProxyHost must be set to Yes in the configuration of the proxy.
Best regards, ARSmarts Support ARSmarts, your most useful AR System companion. www.ARSmarts.com On 21 Jan 2011, at 15:21, gok's wrote: > Doug Blair wrote: >> >> Gok's, >> >> We have seen this error too. Our configurations may not be the same (ours >> is unusual, load balancers and firewalls and such). Are you running SSL >> on the mid-tier(s)? >> >> Doug >> >> >> On Jan 18, 2011, at 8:04 PM, gok's wrote: >> >>> Environment 7.5 Patch 04 >>> DB - SQL Server 2008 SP 2 >>> >>> Hi all, >>> >>> when select the Atrium console from quick links it is throwing an error >>> 'sent failed ' Authentication error as according in to Remedy Knowledge >>> mng >>> they mentioned me to restart the midtier which I did it didn't resolved >>> the >>> issue.can any one help me please. >>> >>> Thanks >>> >>> >>> -- >>> View this message in context: >>> http://old.nabble.com/BMC-Atrium-Core-Console-.......-Sent-Failed-error-tp30705467p30705467.html >>> Sent from the ARS (Action Request System) mailing list archive at >>> Nabble.com. >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >> >> >> >> Doug >> >> -- >> Doug Blair >> [email protected] >> +1 224-558-5462 >> >> 200 North Arlington Heights Road >> Arlington Heights, Illinois 60004 >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> > > -- > View this message in context: > http://old.nabble.com/BMC-Atrium-Core-Console-.......-Sent-Failed-error-tp30705467p30728996.html > Sent from the ARS (Action Request System) mailing list archive at Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
