Can you better describe your upgrade scenario and the failure itself. What versions/products are you upgrading from? Is it just ITSM, or ITSM + SRM? + SLM?, etc? What was the failure?
________________________________ Ramon Kagan, MBA, PMP Manager, Product Development BMC Software From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of SriSamSri Appecherla Sent: January-21-11 2:51 AM To: [email protected] Subject: ITSM upgrade ** Hi Listers, Just wondering if anybody was able to upgrade ITSM from 7.5 to 7.6.03. I had an issue while performing the upgrade. I raised it with BMC and they say it is a known issue and does not have a ready work around. So just wanted to know if anybody has really been able to upgrade. Regards, SriSamSri Appecherla Mobile# +91 991 610 6008 _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
