Pat, Thanks. Since I did eventually get it to 7.6.03 Build 001 201008170035 I was just looking for a quicker way to straighten out the issue with email and midtier. --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patchsk Sent: Monday, January 24, 2011 12:14 PM To: [email protected] Subject: EXTERNAL: Re: 7.6.03 Upgrade gone bad. ** Technically Yes, but here are the things you need to consider. When you run the upgrader it will update the binaries on the remedy app folder as well the meta data in db. In your case if the db is ok you just want to replace app then you can install on the same server as shared or as you said you can build a new server as shared and point to the same db. But if the db is also having issues then you can only restore from the tape. In your case you upgraded from 7.1 to 7.6, so that is both db and binaries. If you want to switch back to 7.1 again then your only option is to restore from the tape. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
