Hi, I'm sorry but the user has the correct permissions (I checked CTM: People Permission Group). this is really to funny! Do you have any good ideas? Thanks again ... Peter
>----Messaggio originale---- >Da: [email protected] >Data: 23-feb-2011 17.27 >A: <[email protected]> >Ogg: Re: Strange Error (ARERR 326) on registration ticket. > >Hi, > >I have had something like this before. Look in CTM:People Permission Group (I think) for the login name and see that the user has General Access as one of its application permissions. > >Kind regards >Danny > >Single Sign On (SSO) for BMC Remedy AR System and ITSM >http://www.javasystemsolutions.com/jss/ssoplugin > >-----Original Message----- >From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST. ORG] On Behalf Of [email protected] >Sent: 23 February 2011 16:20 >To: [email protected] >Subject: Strange Error (ARERR 326) on registration ticket. > >Hello everyone, >I try to register a ticket on service desk 7.1 got the following message: > >Unable to reset a required field to a NULL value: >HPD: Help Desk Assignment Log: Assigned Group (ARERR 326) >Unable to reset a required field to a NULL value: >HPD: Help Desk Assignment Log: Assigned Group ID (ARERR 326) >Unable to reset a required field to a NULL value: >HPD: Help Desk Assignment Log: Assigned Support Organization (ARERR 326) >Unable to reset a required field to a NULL value: >HPD: Help Desk Assignment Log: Assigned Support Company (ARERR 326) > >What happens? I tried everything but nothing to do, it's a fix license user >(such as all Users present on the system) and User Incident and Asset viewer. > >Can you help? Thanks in advance. >Peter > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
