Hi. Probably this is the correct solution, infact I remember none default support group for user.
But I resolved delete e reinserting correctly the user. Thank's a Lot, Peter. >----Messaggio originale---- >Da: [email protected] >Data: 25-feb-2011 7.20 >A: <[email protected]> >Ogg: Re: Strange Error (ARERR 326) on registration ticket. > >Hi Peter, > >Make a support group as default for requester profile in people form. >It should resolve your issue. > > >Thanks & Regards, > >Vaibhav Singhal >+91-9650035665 >[email protected] >________________________________________ > >On Feb 23, 2011, at 12:24 PM, "[email protected]" <[email protected]> wrote: > >> Hi, >> I'm sorry but the user has the correct permissions (I checked CTM: People >> Permission Group). this is really to funny! Do you have any good ideas? Thanks >> again ... >> Peter >> >>> ----Messaggio originale---- >>> Da: [email protected] >>> Data: 23-feb-2011 17.27 >>> A: <[email protected]> >>> Ogg: Re: Strange Error (ARERR 326) on registration ticket. >>> >>> Hi, >>> >>> I have had something like this before. Look in CTM:People Permission Group (I >> think) for the login name and see that the user has General Access as one of >> its application permissions. >>> >>> Kind regards >>> Danny >>> >>> Single Sign On (SSO) for BMC Remedy AR System and ITSM >>> http://www.javasystemsolutions.com/jss/ssoplugin >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST. >> ORG] On Behalf Of [email protected] >>> Sent: 23 February 2011 16:20 >>> To: [email protected] >>> Subject: Strange Error (ARERR 326) on registration ticket. >>> >>> Hello everyone, >>> I try to register a ticket on service desk 7.1 got the following message: >>> >>> Unable to reset a required field to a NULL value: >>> HPD: Help Desk Assignment Log: Assigned Group (ARERR 326) >>> Unable to reset a required field to a NULL value: >>> HPD: Help Desk Assignment Log: Assigned Group ID (ARERR 326) >>> Unable to reset a required field to a NULL value: >>> HPD: Help Desk Assignment Log: Assigned Support Organization (ARERR 326) >>> Unable to reset a required field to a NULL value: >>> HPD: Help Desk Assignment Log: Assigned Support Company (ARERR 326) >>> >>> What happens? I tried everything but nothing to do, it's a fix license user >>> (such as all Users present on the system) and User Incident and Asset viewer. >>> >>> Can you help? Thanks in advance. >>> Peter >>> >> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > >::DISCLAIMER:: >----------------------------------------------------------------------------------------------------------------------- > >The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. >It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in >this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. >Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of >this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have >received this email in error please delete it and notify the sender immediately. Before opening any mail and >attachments please check them for viruses and defect. > >----------------------------------------------------------------------------------------------------------------------- > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
