It sounds like the problem is in the data being returned back to ARS (the
Output mapping) from the external system so it may not occur on every
transaction.
Depending on which ARS version you are using turn on the Plugin log and set the
Plugin log version to Info or Debug. With the logging turned on you can see the
actual XML being passed between systems. Look at the data being returned to
see if there is any types not allowed (data types not allowed by ARS are listed
in the documentation).
For ARS 7.1.x and earlier the web service plugin uses the arplugin log. You
would set the logging level in the ar.conf (ar.cfg for Windows).
Plugin-Log-Level:400
ARS 7.5.x and later uses a Java web service plugin so the log data would be in
the arjavaplugin.log. You would set the logging level in the
log4j_pluginsvr.xml (in the pluginsvr directory).
<logger name="com.bmc.arsys.ws">
<level value="debug" /> <!-- or value="info" -->
</logger>
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Mark Milke
Sent: Monday, February 28, 2011 10:35 AM
To: [email protected]
Subject: ARERR [8959] The XML data type is not supported. <>
Hi Listers,
I've build a SOAP Message Queue and I'm testing a web service with our
partner.
I'm testing in manual mode, i.e. I'm setting every message's status to
Completed in order to initiate the comsumption of our partner's Web
Service.
While consuming a web service I'm getting the error mentioned in the
title and I have no idea what is causing it.
What's even more odd is, that is SOAP message arrives at the Web
Service provider, just can't set my message to Completed because of
the error. When I let an escalation run over it, it will fail I guess.
The top of oddity is that when I redo the mapping in the filter, the
error disappears for a few hours to return a few hours later.
Do you guys have an idea how to track down the problem?
Mark
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