Fred, thank you so much for your reply!
I'm on 7.5 Patch 7 and Mid-tier 7.6.3. I've changed the logging to debug so. I now can see the actual XML being passed between the systems. Unfortunately I can't see any error in the arjavaplugin.log. I shows me the XML being passed forth and back. In the API log I can see a FAIL while doing the Set in the filter without further explanation of what failed. And I can see a failed set fields in the filter log. But that's it. No errors in the arerror log, no errors in any other log. I really want to avoid rising a ticket with BMC as this will consume a lot of time and yield no results, but mapping these fields over and over again is also a pain. This is so frustrating! Mark On 28 Feb., 18:00, "Grooms, Frederick W" <[email protected]> wrote: > It sounds like the problem is in the data being returned back to ARS (the > Output mapping) from the external system so it may not occur on every > transaction. > > Depending on which ARS version you are using turn on the Plugin log and set > the Plugin log version to Info or Debug. With the logging turned on you can > see the actual XML being passed between systems. Look at the data being > returned to see if there is any types not allowed (data types not allowed by > ARS are listed in the documentation). > > For ARS 7.1.x and earlier the web service plugin uses the arplugin log. You > would set the logging level in the ar.conf (ar.cfg for Windows). > Plugin-Log-Level:400 > > ARS 7.5.x and later uses a Java web service plugin so the log data would be > in the arjavaplugin.log. You would set the logging level in the > log4j_pluginsvr.xml (in the pluginsvr directory). > <logger name="com.bmc.arsys.ws"> > <level value="debug" /> <!-- or value="info" --> > </logger> > > Fred > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Mark Milke > Sent: Monday, February 28, 2011 10:35 AM > To: [email protected] > Subject: ARERR [8959] The XML data type is not supported. <> > > Hi Listers, > > I've build a SOAP Message Queue and I'm testing a web service with our > partner. > > I'm testing in manual mode, i.e. I'm setting every message's status to > Completed in order to initiate the comsumption of our partner's Web > Service. > > While consuming a web service I'm getting the error mentioned in the > title and I have no idea what is causing it. > > What's even more odd is, that is SOAP message arrives at the Web > Service provider, just can't set my message to Completed because of > the error. When I let an escalation run over it, it will fail I guess. > > The top of oddity is that when I redo the mapping in the filter, the > error disappears for a few hours to return a few hours later. > > Do you guys have an idea how to track down the problem? > > Mark > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are"- Zitierten Text > ausblenden - > > - Zitierten Text anzeigen - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
