When you map to an ARS Selection field (Selection List, Check box, or Radio Button) the Web Service wants the displayed string value and not the numeric value. i.e. If the Values are Low, Medium, and High (number values = 0, 1, 2) you need to pass the text (Low, Medium, and High) and not 0,1,2.
Try this ... Create a plain Character Display Only field to hold the mapped in value and then use a Remedy filter to set the actual Priority value (Since you are passing numbers as a string you may have to have the filter set a Display Only integer field first then set Priority from the integer). You should not have to remap the entire XML, only change the one field mapping. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mark Milke Sent: Monday, February 28, 2011 3:28 PM To: [email protected] Subject: Re: ARERR [8959] The XML data type is not supported. <> I think I'm one strep further. I've discovered that the error occurs only when I set the priority field during the consumption of the Web Service. Their WSDL looks here like this: <xsd:element name="PRIORITY" nillable="true" minOccurs="0"> <xsd:simpleType> <xsd:restriction> <xsd:simpleType> <xsd:restriction base="xsd:string"> <xsd:whiteSpace value="preserve"/ > </xsd:restriction> </xsd:simpleType> <xsd:enumeration value=""/> <xsd:enumeration value="1"/> <xsd:enumeration value="2"/> <xsd:enumeration value="3"/> <xsd:enumeration value="4"/> <xsd:enumeration value="5"/> </xsd:restriction> </xsd:simpleType> </xsd:element> Does this fall within Limitations of ARS? Well, when I leave the field empty, it's working fine. When I set it to 1, 2, 3, 4 or 5 I get the error. I guess I would have to change their WSDL to: <xsd:element name="PRIORITY" nillable="true" type="xsd:string" minOccurs="0"/> the he would let me go, but than I would again have map hundred fields by hand in the fancy developer studio. Mark _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
