Kailashnath,

The OS and application are the same no matter if installed on server
hardware directly or virtual, installed on Hyper-V or VMware.

Our test ITSM 7.6 system is on Hyper-V and production is on VMware ESX (the
prod db server is physical though).  Users access ITSM by connecting to the
Mid-Tier server with their web browser.  The same is true for using the
Windows User Tool and Developer Studio, we just connect to the application
server instead.  It works very well.

There is a quote from the 7.6.03 beta I see come up occasionally regarding
the speed of the first ITSM Preconfigured Suite Stack Installer.  That
performance (installed in less than an hour) was experienced on a single
Hyper-V / Windows 2008 R2 server (app/db/web) that was underpowered for I
was asking of it.  Granted that was for installing and not under user load,
the point being there really is no functional difference between hardware or
virtual.

Hope that helps,
Jason

On Wed, Mar 9, 2011 at 3:46 AM, Kailashnath A J <
[email protected]> wrote:

> **
>
> Hi Folks,
>
>
>
>                 I would like you to share your experience of installation
> of BMC Remedy with BMC Service Desk on a HyperV-Virtual environment?
>
>
>
> If so, how the end users will be accessing the console to raise a request?
>
>
>
> Kindly clarify.
>
>
>
> Thanks and Regards,
>
> Kailashnath A J
>
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