Hello Peter,

We have seen this message many times when there is a reverse proxy between the 
web browser and the midtier. Is it your case ?

Best regards,
ARSmarts Support Team


ARSmarts, your most useful AR System companion.
www.ARSmarts.com


On 18 Mar 2011, at 15:26, [email protected] wrote:

> Hello everyone,
> a group of operators can not navigate on the Service Desk because random 
> warning appears:
> Unable to set up data connection, Which Is Preventing the application from 
> working Correctly (ARERR 9351).
> 
> Can you help me?
> Thank you very much
> Peter
> 
> Mid Tier Version 7.1.00 Patch 007 200904060530
> Web Server Information Apache Tomcat/5.5.25
> Operating System Name Windows 2003
> Java Version 1.6.0_23
> 
> Definition Change Check Interval(Seconds) 3600
> Session Timeout (Minutes) 90
> 
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