CMDB was previously upgraded to 7.5.00 patch 004.
I didn't copy the error message correctly it should have been ( patch
004.0 ). I'm not sure where it's getting this information from.
"Invalid BMC Atrium CMDB version. BMC Atrium CMDB version is 7.5.00
patch 004.0,
which is less than the minimum required BMC Atrium CMDB version
7.5.0.0"
This is my 3 or 4th attempt to do this upgrade; I've lost track
Thank goodness it's on a development server!
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Tommy Morris
Sent: Tuesday, March 29, 2011 1:24 PM
To: [email protected]
Subject: Re: Has anyone seen this?? ITSM upgrade from 7.0.03 to 7.5.00
Did you upgrade CMDB or do a fresh install? If it you upgraded it then
something failed to update in the upgrade. I had hell with the 7.5 path,
the install packages were really messed up going to 7.5 I had to run the
installer in pause mode and replace arserver.exe and make some changes
to files in the temp directory. Took months to get that all figured out
with BMC's help of course.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Larry Barnes
Sent: Tuesday, March 29, 2011 3:18 PM
To: [email protected]
Subject: Has anyone seen this?? ITSM upgrade from 7.0.03 to 7.5.00
I'm in the process of upgrading ITSM from 7.0.03 patch 009 to 7.5.00 I
was going through the install steps and as it was running it's various
checks it came back with,
"Invalid BMC Atrium CMDB version. BMC Atrium CMDB version is 7.5.00
patch 004.,
which is less than the minimum required BMC Atrium CMDB version
7.5.0.0"
I thought this rather strange, the last time I checked 004 is greater
than zero?
Then I looked close and saw that it was saying 7.5.00 is not the same as
7.5.0.0 (hunch)
I went into the SHARE:Application_Properties form and, sure enough, I
found that the BMC Atrium CMDB version was listed as 7.5.00 patch 004.
I changed it to 7.5.0.0 patch 004 and now the install is progressing
along????
What's with that and will it cause issues down the road?
Stay tuned.
Larry B.
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