Thanks for response.

I checked the form names involved are EIE:ApplicationSettings,
EIE:BackuploadFlag

Out of these,ApplicationSettings form has some 'encrypted password' field
also, if I only change the instance name/internal instance name kinds of
fields, will that suffice?



Roger Justice wrote:
> 
> There is a read only form holding this information. I did an export of
> this data when I had the same problem modified the server name after the
> export, deleted the records I exported and did an import.
> 
> 
> 
> 
> 
> -----Original Message-----
> From: rmduser <[email protected]>
> To: arslist <[email protected]>
> Sent: Wed, Mar 30, 2011 4:34 am
> Subject: AIE instance name mismatch after DB sync up activity
> 
> 
> Hi,
> Version specs: ARS 7.5 patch4, CMDB Atrium 7.6patch1, ITSM 7.0.3 patch9
>  
>  had performed a DB sync activity on Remedy Server by taking a dump of
> roduction env. database & pointing it on to test env.
>  
> he test & prod env are on separate servers (with different hostnames).
>  
> fter DB sync, the AIE instance name of the 'production env' shows , when I
> ccess AIE console of test environment. 
>  
> lthough, the AIE service name is still the same of test env.
> (services.msc)
>  
> ow can I change it back to the previous instance name (test env hostname).
>  
> ny help.
>  
> hanks in advance.
> -- 
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