These are Oracle select statements, but they will show you the fields/forms
for AIE that have server references.  I have done multiple database
refreshes back to our dev environments, and used SQL "UPDATE" versions of
these to set the server references.  In doing so, I've never had a problem
with passwords for AIE.

//From data Exchange:
          SELECT ZTMPINSTANCEALIAS, AR_SERVER, INSTANCE_NAME FROM
EIE_DATAEXCHANGE;
//Application Path
          SELECT APPLICATION_PATH FROM EIE_APPLICATIONSETTINGS;
//BackupLoadFlag
          SELECT HOST, INTERNAL_INSTANCE_NAME, INSTANCENAME FROM
EIE_BACKUPLOADFLAG;


Hopefully that helps some.
Thad
P.S.  I just noticed that you are on a later version ARS and CMDB than we
are, so the above might not be comprehensive.
On Wed, Mar 30, 2011 at 7:05 AM, rmduser <[email protected]>wrote:

> Thanks for response.
>
> I checked the form names involved are EIE:ApplicationSettings,
> EIE:BackuploadFlag
>
> Out of these,ApplicationSettings form has some 'encrypted password' field
> also, if I only change the instance name/internal instance name kinds of
> fields, will that suffice?
>
>
>
> Roger Justice wrote:
> >
> > There is a read only form holding this information. I did an export of
> > this data when I had the same problem modified the server name after the
> > export, deleted the records I exported and did an import.
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: rmduser <[email protected]>
> > To: arslist <[email protected]>
> > Sent: Wed, Mar 30, 2011 4:34 am
> > Subject: AIE instance name mismatch after DB sync up activity
> >
> >
> > Hi,
> > Version specs: ARS 7.5 patch4, CMDB Atrium 7.6patch1, ITSM 7.0.3 patch9
> >
> >  had performed a DB sync activity on Remedy Server by taking a dump of
> > roduction env. database & pointing it on to test env.
> >
> > he test & prod env are on separate servers (with different hostnames).
> >
> > fter DB sync, the AIE instance name of the 'production env' shows , when
> I
> > ccess AIE console of test environment.
> >
> > lthough, the AIE service name is still the same of test env.
> > (services.msc)
> >
> > ow can I change it back to the previous instance name (test env
> hostname).
> >
> > ny help.
> >
> > hanks in advance.
> > --
> > iew this message in context:
> >
> http://old.nabble.com/AIE-instance-name-mismatch-after-DB-sync-up-activity-tp31274972p31274972.html
> > ent from the ARS (Action Request System) mailing list archive at
> > Nabble.com.
> >
> _______________________________________________________________________________
> > NSUBSCRIBE or access ARSlist Archives at www.arslist.org
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> >
> >
> >
> _______________________________________________________________________________
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> >
> >
>
> --
> View this message in context:
> http://old.nabble.com/AIE-instance-name-mismatch-after-DB-sync-up-activity-tp31274972p31277615.html
>  Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
>
>
> _______________________________________________________________________________
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> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>

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