I understand that in theory, but it doesn’t seem efficient to require us to 
stand up a new server just to provide authentication between ARS systems and 
BMC provided bolt ons.  It was working fine in previous versions of RKM, 
Business Objects XI has a real built in SSO solution, and if Remedy is set up 
to use LDAP authentication, I don’t see an advantage to this for my specific 
requirements since it doesn’t really seem to do SSO.  However, I don’t feel 
comfortable enough in my understanding to know what would be impacted to really 
make that decision yet.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Roger Justice
Sent: Thursday, March 31, 2011 2:47 PM
To: [email protected]
Subject: Re: Atrium SSO

** This is to do Authenication between Atrium Applications.

-----Original Message-----
From: Pierson, Shawn <[email protected]>
To: arslist <[email protected]>
Sent: Thu, Mar 31, 2011 2:28 pm
Subject: Atrium SSO
**
Good afternoon,

I’m preparing to do an install of ARS and ITSM 7.6.4, and there are some things 
I haven’t yet worked with since I’m on ARS 7.5 and ITSM 7.0.3.  One of these 
things is the Atrium SSO, which I am having trouble figuring out the purpose 
of.  BMC’s documentation shows it sitting on a separate server, but I don’t see 
the point in buying new hardware just for authentication since realistically 
everything gets tied in to Active Directory anyway.

So here are my questions:
1.       How is Atrium SSO used, specifically, what do I gain by using it?
2.       The documentation references needing Tomcat, so would I be better off 
installing it on my Mid Tier server, my AR System server, or do I truly have to 
set up a new server just for this application?

Your responses will be greatly appreciated.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union
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