I understand that in theory, but it doesn’t seem efficient to require us to stand up a new server just to provide authentication between ARS systems and BMC provided bolt ons. It was working fine in previous versions of RKM, Business Objects XI has a real built in SSO solution, and if Remedy is set up to use LDAP authentication, I don’t see an advantage to this for my specific requirements since it doesn’t really seem to do SSO. However, I don’t feel comfortable enough in my understanding to know what would be impacted to really make that decision yet.
Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Thursday, March 31, 2011 2:47 PM To: [email protected] Subject: Re: Atrium SSO ** This is to do Authenication between Atrium Applications. -----Original Message----- From: Pierson, Shawn <[email protected]> To: arslist <[email protected]> Sent: Thu, Mar 31, 2011 2:28 pm Subject: Atrium SSO ** Good afternoon, I’m preparing to do an install of ARS and ITSM 7.6.4, and there are some things I haven’t yet worked with since I’m on ARS 7.5 and ITSM 7.0.3. One of these things is the Atrium SSO, which I am having trouble figuring out the purpose of. BMC’s documentation shows it sitting on a separate server, but I don’t see the point in buying new hardware just for authentication since realistically everything gets tied in to Active Directory anyway. So here are my questions: 1. How is Atrium SSO used, specifically, what do I gain by using it? 2. The documentation references needing Tomcat, so would I be better off installing it on my Mid Tier server, my AR System server, or do I truly have to set up a new server just for this application? Your responses will be greatly appreciated. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. _attend WWRUG11 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender.

