David, Thanks for the explanation. I would say that the first scenario shouldn’t be necessary if you are using Active Directory in your environment like we are, since BOXI has the ability to do true SSO where you are automatically logged in with your Windows credentials. It looks like the product won’t be entirely necessary in my environment, so I will skip installing it for now.
Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Easter, David Sent: Thursday, March 31, 2011 5:20 PM To: [email protected] Subject: Re: Atrium SSO Atrium SSO serves two primary functions: 1. Enable a trusted login between BMC applications. In other words, when launching from BMC Remedy ITSM Incident Management to BMC Analytics, you would not need to re-enter a login and password were Atrium SSO present and enabled. Today, without Atrium SSO (and no enterprise solution in place), you do have to provide credentials each time. 2. Enable a centralized integration point for Enterprise SSO solutions. Atrium SSO itself integrates with Enterprise SSO solutions – and thus once the integration is configured, all BMC applications that interact with Atrium SSO now are part of the larger Enterprise SSO solution. So it is not required in an environment – just as an Enterprise SSO solution is not required in an environment – but is available to make it simpler and more efficient for users to move between different instances of BMC products or fit into a larger Enterprise SSO solution. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pierson, Shawn Sent: Thursday, March 31, 2011 01:02 PM To: [email protected] Subject: Re: Atrium SSO I understand that in theory, but it doesn’t seem efficient to require us to stand up a new server just to provide authentication between ARS systems and BMC provided bolt ons. It was working fine in previous versions of RKM, Business Objects XI has a real built in SSO solution, and if Remedy is set up to use LDAP authentication, I don’t see an advantage to this for my specific requirements since it doesn’t really seem to do SSO. However, I don’t feel comfortable enough in my understanding to know what would be impacted to really make that decision yet. Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Thursday, March 31, 2011 2:47 PM To: [email protected] Subject: Re: Atrium SSO ** This is to do Authenication between Atrium Applications. -----Original Message----- From: Pierson, Shawn <[email protected]> To: arslist <[email protected]> Sent: Thu, Mar 31, 2011 2:28 pm Subject: Atrium SSO ** Good afternoon, I’m preparing to do an install of ARS and ITSM 7.6.4, and there are some things I haven’t yet worked with since I’m on ARS 7.5 and ITSM 7.0.3. One of these things is the Atrium SSO, which I am having trouble figuring out the purpose of. BMC’s documentation shows it sitting on a separate server, but I don’t see the point in buying new hardware just for authentication since realistically everything gets tied in to Active Directory anyway. So here are my questions: 1. How is Atrium SSO used, specifically, what do I gain by using it? 2. The documentation references needing Tomcat, so would I be better off installing it on my Mid Tier server, my AR System server, or do I truly have to set up a new server just for this application? Your responses will be greatly appreciated. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. _attend WWRUG11 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender.
