Below mentioned Exception is thrown by AR Java API.
We get this exception in 703 version. Reason is - somehow definition format for
some of the (4~5) diary fields is incorrect.
Below mentioned APIs returns list of fields correctly but at the same time
generates the error log we see.
at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source)
at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source)
These Errors seen the log can be safely ignored while running BPCU.
Regards,
Vikram
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
Sent: Friday, April 01, 2011 7:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: error when using BPCU,
**
I asked support about this very similar error on 25 February. They have not
responded - to that or any other question that I have asked. For all intents
and purposes, the BPCU is an unsupported application right now.
I saw several of these errors every time I ran the BPCU:
ERROR - Error in setDiary, String=1034907540.Demo.This field is added in view
so that the disable change flag can be set..
ERROR (339): Incorrect format for a diary field; 1034907540.Demo. This field is
added in view so that the disable change flag can be set..
at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source)
at com.bmc.arsys.api.ObjectBase.a(Unknown Source)
at com.bmc.arsys.api.ObjectBase.setDiary(Unknown Source)
at com.bmc.arsys.api.RpcHandConverter16.fromRpcArGetMultipleFields16Out(
Unknown Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source)
at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source)
at com.bmc.arsys.artools.q.do(Unknown Source)
at com.bmc.arsys.artools.ccu.am.if(Unknown Source)
at com.bmc.arsys.artools.ccu.as.case(Unknown Source)
at com.bmc.arsys.artools.ccu.as.try(Unknown Source)
at com.bmc.arsys.artools.ccu.f.a(Unknown Source)
at com.bmc.arsys.artools.ccu.as.case(Unknown Source)
at com.bmc.arsys.artools.ccu.as.try(Unknown Source)
at com.bmc.arsys.artools.ccu.as.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source
)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Hopefully, it doesn't make the output invalid.
It might be just like all of the Flashboard plugin not found errors that
mid-tiers throw - a benign error that you can ignore, or so they tell me.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sean Varkey
Sent: Friday, April 01, 2011 4:24 AM
To: arslist@ARSLIST.ORG
Subject: error when using BPCU,
**
Hello All,
When I run the BPCU (in Overlay Mode) utility against an ITSM 7.0.3
environment, it gives the following error messages; The BPCU version is "Best
Practice Conversion Utility 7.6.04 Build 002 201101141059".
2011-03-31 14:44:23] INFO - 1,996 forms retrieved from the server
[2011-03-31 14:44:52] ERROR - Error in setDiary, String=1034907541.Demo.This
field is added in view so that the disable change flag can be set..
ERROR (339): Incorrect format for a diary field; 1034907541.Demo.This field is
added in view so that the disable change flag can be set..
at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source)
at com.bmc.arsys.api.ObjectBase.a(Unknown Source)
And
at java.lang.Thread.run(Unknown Source)
[2011-03-31 14:44:52] ERROR - Error in setDiary, String=1034907540.Demo.This
field is added in view so that the disable change flag can be set..
ERROR (339): Incorrect format for a diary field; 1034907540.Demo.This field is
added in view so that the disable change flag can be set..
at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source)
at com.bmc.arsys.api.ObjectBase.a(Unknown Source)
at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown
Source)
at
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown
Source)
at java.lang.Thread.run(Unknown Source)
[2011-03-31 14:44:52] ERROR - Error in setDiary, String=1034907541.Demo.This
field is added in view so that the disable change flag can be set..
ERROR (339): Incorrect format for a diary field; 1034907541.Demo.This field is
added in view so that the disable change flag can be set..
at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source)
at com.bmc.arsys.api.ObjectBase.a(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown
Source)
at java.lang.Thread.run(Unknown Source)
[2011-03-31 14:44:53] ERROR - Error in setDiary, String=1034907541.Demo.This
field is added in view so that the disable change flag can be set..
ERROR (339): Incorrect format for a diary field; 1034907541.Demo.This field is
added in view so that the disable change flag can be set..
at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source)
at com.bmc.arsys.api.ObjectBase.a(Unknown Source)
at com.bmc.arsys.api.ObjectBase.setDiary(Unknown Source)
at java.lang.Thread.run(Unknown Source)
[2011-03-31 14:44:53] ERROR - Error in setDiary, String=1034907540.Demo.This
field is added in view so that the disable change flag can be set..
ERROR (339): Incorrect format for a diary field; 1034907540.Demo.This field is
added in view so that the disable change flag can be set..
at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source)
at com.bmc.arsys.api.ObjectBase.a(Unknown Source)
at com.bmc.arsys.api.ObjectBase.setDiary(Unknown Source)
================
Is there a way to identify which fields are having a problem? I checked the
output report, however could not find any reference of the Diary field in
question..
Many Thanks in Advance,
Sean Varkey
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