Does anyone know why the BPCU inserts bizarre square box characters into expressions in filters and active links that include single spaces " " or double spaces " " in the concatenations? I do not see these on the ARS 7.1 reference server, nor on the 7.6.04 clean install server, nor on any of the other servers except where BPCU ran. I do not use Unicode anywhere, but is the BPCU assuming Unicode in some of its string handling??
The objects that show this after BPCU are usually erroneously overlaid anyway, so I can delete them and refresh them from Reference, but it is one more item of confusion when inspecting the results of the BPCU run. Examples: Active Links: EIE:DE-AddTimeofDay02 EIE:DE-RemoveTimeofDay Filters: CFG:DBH:ConcatHolidays_710_SetField PBM:LPB:SetProblemLocationSiteInfo In some cases the 7.6.04 objects are different in other ways as well, so the BGCU results can be abandoned. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Shinde, Vikram Sent: Friday, April 01, 2011 10:54 PM To: [email protected] Subject: Re: error when using BPCU, ** Below mentioned Exception is thrown by AR Java API. We get this exception in 703 version. Reason is - somehow definition format for some of the (4~5) diary fields is incorrect. Below mentioned APIs returns list of fields correctly but at the same time generates the error log we see. at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source) at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source) These Errors seen the log can be safely ignored while running BPCU. Regards, Vikram From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of strauss Sent: Friday, April 01, 2011 7:35 PM To: [email protected] Subject: Re: error when using BPCU, ** I asked support about this very similar error on 25 February. They have not responded - to that or any other question that I have asked. For all intents and purposes, the BPCU is an unsupported application right now. I saw several of these errors every time I ran the BPCU: ERROR - Error in setDiary, String=1034907540.Demo.This field is added in view so that the disable change flag can be set.. ERROR (339): Incorrect format for a diary field; 1034907540.Demo. This field is added in view so that the disable change flag can be set.. at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source) at com.bmc.arsys.api.ObjectBase.a(Unknown Source) at com.bmc.arsys.api.ObjectBase.setDiary(Unknown Source) at com.bmc.arsys.api.RpcHandConverter16.fromRpcArGetMultipleFields16Out( Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source) at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source) at com.bmc.arsys.artools.q.do(Unknown Source) at com.bmc.arsys.artools.ccu.am.if(Unknown Source) at com.bmc.arsys.artools.ccu.as.case(Unknown Source) at com.bmc.arsys.artools.ccu.as.try(Unknown Source) at com.bmc.arsys.artools.ccu.f.a(Unknown Source) at com.bmc.arsys.artools.ccu.as.case(Unknown Source) at com.bmc.arsys.artools.ccu.as.try(Unknown Source) at com.bmc.arsys.artools.ccu.as.call(Unknown Source) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source ) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Hopefully, it doesn't make the output invalid. It might be just like all of the Flashboard plugin not found errors that mid-tiers throw - a benign error that you can ignore, or so they tell me. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sean Varkey Sent: Friday, April 01, 2011 4:24 AM To: [email protected] Subject: error when using BPCU, ** Hello All, When I run the BPCU (in Overlay Mode) utility against an ITSM 7.0.3 environment, it gives the following error messages; The BPCU version is "Best Practice Conversion Utility 7.6.04 Build 002 201101141059". 2011-03-31 14:44:23] INFO - 1,996 forms retrieved from the server [2011-03-31 14:44:52] ERROR - Error in setDiary, String=1034907541.Demo.This field is added in view so that the disable change flag can be set.. ERROR (339): Incorrect format for a diary field; 1034907541.Demo.This field is added in view so that the disable change flag can be set.. at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source) at com.bmc.arsys.api.ObjectBase.a(Unknown Source) And at java.lang.Thread.run(Unknown Source) [2011-03-31 14:44:52] ERROR - Error in setDiary, String=1034907540.Demo.This field is added in view so that the disable change flag can be set.. ERROR (339): Incorrect format for a diary field; 1034907540.Demo.This field is added in view so that the disable change flag can be set.. at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source) at com.bmc.arsys.api.ObjectBase.a(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) [2011-03-31 14:44:52] ERROR - Error in setDiary, String=1034907541.Demo.This field is added in view so that the disable change flag can be set.. ERROR (339): Incorrect format for a diary field; 1034907541.Demo.This field is added in view so that the disable change flag can be set.. at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source) at com.bmc.arsys.api.ObjectBase.a(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) [2011-03-31 14:44:53] ERROR - Error in setDiary, String=1034907541.Demo.This field is added in view so that the disable change flag can be set.. ERROR (339): Incorrect format for a diary field; 1034907541.Demo.This field is added in view so that the disable change flag can be set.. at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source) at com.bmc.arsys.api.ObjectBase.a(Unknown Source) at com.bmc.arsys.api.ObjectBase.setDiary(Unknown Source) at java.lang.Thread.run(Unknown Source) [2011-03-31 14:44:53] ERROR - Error in setDiary, String=1034907540.Demo.This field is added in view so that the disable change flag can be set.. ERROR (339): Incorrect format for a diary field; 1034907540.Demo.This field is added in view so that the disable change flag can be set.. at com.bmc.arsys.api.DiaryListValue.decode(Unknown Source) at com.bmc.arsys.api.ObjectBase.a(Unknown Source) at com.bmc.arsys.api.ObjectBase.setDiary(Unknown Source) ================ Is there a way to identify which fields are having a problem? I checked the output report, however could not find any reference of the Diary field in question.. Many Thanks in Advance, Sean Varkey _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
