Thanks LJ for your quick response. I have done this and from the analysis it still not really clear what is going on.
In working with BMC it appears that the AR Server is terminating while trying to do a filter notify action. Interesting if I disable filter that is trying to send notification the timeout issue is resolved. I tried creating a brand new notify filter and timeout is back. So it appears that for some reason after the upgrade the system crashes when trying to send out notification. Rafael From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Tuesday, April 05, 2011 9:56 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.4 Upgrade ** Rafael, I recommend turning on API/Filter/SQL logging on the server and analyzing the timings of each call with something like AR Workflow Analyzer...it'll tell you what api/sql calls took the longest and you can analyze from there to find out why.....the message in general just means that the client asked for a process and the server took longer than 2 min's to respond....that's ALL it means...it's up to you to figure out why it took so long. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rodriguez, Rafael J x23718 Sent: Tuesday, April 05, 2011 7:14 AM To: arslist@ARSLIST.ORG Subject: 7.6.4 Upgrade ** Hello list, I have recently upgraded to 7.6.4 from 7.5 Patch 7. Now when I try to submit I get the following timeout message: ARERR [92] Timeout during database update -- the operation has been accepted by the server and will usually complete successfully NOTE: The request does get created but I keep getting this. Has anyone experience this? ARS: 7.6.4 Server: Win 2008 DB: SQL 2008 Rafael This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
