I had to remove "KB" and only search by the numbers. On Apr 6, 2011 12:58 PM, "Rodriguez, Rafael J x23718" < rafael.rodrig...@broadridge.com> wrote: > Thanks Patrick but I can seem to pull up this KB. Do you happen to have the details on this? > > Rafael > > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of patrick zandi > Sent: Wednesday, April 06, 2011 2:15 PM > To: arslist@ARSLIST.ORG > Subject: Re: 7.6.4 Upgrade > > ** Check with BMC on KB20035088_Fix > I think this is your issue... as of 7.5.03 there are 4 possible filters that need to be modified.. They did not tell anyone, but if you call and press hard enough or get the correct person, it might be the issue... Sounds just like it.. > On Wed, Apr 6, 2011 at 2:10 PM, Rodriguez, Rafael J x23718 < rafael.rodrig...@broadridge.com<mailto:rafael.rodrig...@broadridge.com>> wrote: > James thanks for your response. I do not have development cache mode enabled on this server. > > In working with BMC it appears that the AR Server is terminating while trying to do a filter notify action. > > Interesting if I disable filter that is trying to send notification the timeout issue is resolved. I tried creating a brand new notify filter and timeout is back. > > So it appears that for some reason after the upgrade the system crashes when trying to send out notification. > > Rafael > > > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of jham36 > Sent: Tuesday, April 05, 2011 3:26 PM > To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> > > Subject: Re: 7.6.4 Upgrade > > ** Make sure dev cache mode is turned off if this is your production environment. > > James > _attend WWRUG11 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ > > This message and any attachments are intended only for the use of the addressee and > > may contain information that is privileged and confidential. If the reader of the > > message is not the intended recipient or an authorized representative of the > > intended recipient, you are hereby notified that any dissemination of this > > communication is strictly prohibited. If you have received this communication in > > error, please notify us immediately by e-mail and delete the message and any > > attachments from your system. > > > > > > -- > Patrick Zandi > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > This message and any attachments are intended only for the use of the addressee and > may contain information that is privileged and confidential. If the reader of the > message is not the intended recipient or an authorized representative of the > intended recipient, you are hereby notified that any dissemination of this > communication is strictly prohibited. If you have received this communication in > error, please notify us immediately by e-mail and delete the message and any > attachments from your system. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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