BMC provided it to us.. so it must be inside...

On Wed, Apr 6, 2011 at 3:57 PM, Rodriguez, Rafael J x23718 <
[email protected]> wrote:

> **
>
> Thanks Patrick but I can seem to pull up this KB. Do you happen to have the
> details on this?
>
>
>
> Rafael
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *patrick zandi
> *Sent:* Wednesday, April 06, 2011 2:15 PM
>
> *To:* [email protected]
> *Subject:* Re: 7.6.4 Upgrade
>
>
>
> ** Check with BMC on KB20035088_Fix
>
> I think this is your issue... as of 7.5.03  there are 4 possible filters
> that need to be modified.. They did not tell anyone, but if you call and
> press hard enough or get the correct person, it might be the issue... Sounds
> just like it..
>
> On Wed, Apr 6, 2011 at 2:10 PM, Rodriguez, Rafael J x23718 <
> [email protected]> wrote:
>
> James thanks for your response. I do not have development cache mode
> enabled on this server.
>
>
>
> In working with BMC it appears that the AR Server is terminating while
> trying to do a filter notify action.
>
>
>
> Interesting if I disable filter that is trying to send notification the
> timeout issue is resolved. I tried creating a brand new notify filter and
> timeout is back.
>
>
>
> So it appears that for some reason after the upgrade the system crashes
> when trying to send out notification.
>
>
>
> Rafael
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *jham36
> *Sent:* Tuesday, April 05, 2011 3:26 PM
> *To:* [email protected]
>
>
> *Subject:* Re: 7.6.4 Upgrade
>
>
>
> ** Make sure dev cache mode is turned off if this is your production
> environment.
>
>
>
> James
>
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>
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> --
> Patrick Zandi
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>
> This message and any attachments are intended only for the use of the 
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> _attend WWRUG11 www.wwrug.com  ARSlist: "Where the Answers Are"_
>
>


-- 
Patrick Zandi

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