Rafael, I saw a note just the other day about it..unknown if it's officially been reported to BMC though.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rodriguez, Rafael J x23718 Sent: Saturday, April 09, 2011 10:26 AM To: [email protected] Subject: Re: 7.6.4 Upgrade ** I believe I found the problem. I can duplicate this 100% of the time. If a notification filter has any data in the following fields it times out: 1) From: 2) Reply To: 3) Cc: 4) Bcc: NOTE: If Mailbox Name, Header Template, Content Template, or Footer Template are used the system works perfectly fine. It only hangs if any of the above 4 fields are used. We have many of our filters and escalations coded this way as it the way we allow users to be able to reply back to a request. Rafael This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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