I think this is a know bug #SW00389524 for the behaviour. It's scheduled to be fixed in 7.6.04 SP1.
~ Terje ________________________________ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of LJ LongWing [[email protected]] Sent: 13 April 2011 16:40 To: [email protected] Subject: Caught exception :Invalid property value ** Upgrading to 7.6.4 in a custom app and coming against the strangest things….this is just the latest. Before anyone asks, I have cleared both the server and the client cache. Tomcat 6.0.20 Remedy/MidTier 7.6.4 Everything Windows (in this environment) Ok….I’m familiar with caught exception errors….9 times out of 10 it’s a cache issue, but in this case I don’t believe it to be. I turned on AL logging in the preference record and captured the event ActiveLink: OM:Order:Button:OV:SubmittersPhone False actions: action 0 ARACTSetLabelColour(0, 536870925, null) Alert: Caught exception :Invalid property value. The interesting thing is that this is happening in IE 8.0.6001.18702, but not Chrome 11.0.696.43 or Firefox 4.0 I have no clue if the snipit above is the ‘reason’ or not….I see several sections in both the Chrome and Firefox logs above and below this area that perform the same action but on separate fields (of course). Any assistance you can provide with how to troubleshoot this issue is appreciated. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
