Yea..I had ColumnIT open an Issue and relate it to that bug as well..I'm
still awaiting update from BMC

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Terje Moglestue
Sent: Thursday, April 14, 2011 2:39 AM
To: [email protected]
Subject: Re: Caught exception :Invalid property value

 

** 

Not other then reference to BMC Support. I created a very similar if not
identical request ISS03763238. The support engineer was very quick to
identify #SW00389524 with scheduled fix in 7.6.04 SP1 release date mid
April. 

 

The only info present from support.bmc.com for defect SW00389524 is:

 

"Caught exception, "too much recursion" when navigating INC - RKM - App
Admin Console with Firefox"

 

Looking at it now - I am struggling to the see the relationship with the
summary of the defect and what I reported. 

 

~

Regards,

Terje

 

  _____  

From: Action Request System discussion list(ARSList) [[email protected]]
On Behalf Of LJ LongWing [[email protected]]
Sent: 13 April 2011 18:15
To: [email protected]
Subject: Re: Caught exception :Invalid property value

** 

I can't get to that bug, can you provide me the details of it?

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Terje Moglestue
Sent: Wednesday, April 13, 2011 10:51 AM
To: [email protected]
Subject: Re: Caught exception :Invalid property value

 

** 

I think this is a know bug #SW00389524 for the behaviour. It's scheduled to
be fixed in 7.6.04 SP1.

 

~

Terje

 

  _____  

From: Action Request System discussion list(ARSList) [[email protected]]
On Behalf Of LJ LongWing [[email protected]]
Sent: 13 April 2011 16:40
To: [email protected]
Subject: Caught exception :Invalid property value

** 

Upgrading to 7.6.4 in a custom app and coming against the strangest
things..this is just the latest.  Before anyone asks, I have cleared both
the server and the client cache.

 

Tomcat 6.0.20

Remedy/MidTier 7.6.4

Everything Windows (in this environment)

 

Ok..I'm familiar with caught exception errors..9 times out of 10 it's a
cache issue, but in this case I don't believe it to be.  I turned on AL
logging in the preference record and captured the event

 

ActiveLink: OM:Order:Button:OV:SubmittersPhone

False actions:

action 0

ARACTSetLabelColour(0, 536870925, null)

Alert: Caught exception :Invalid property value.

 

The interesting thing is that this is happening in IE 8.0.6001.18702, but
not Chrome 11.0.696.43 or Firefox 4.0

 

I have no clue if the snipit above is the 'reason' or not..I see several
sections in both the Chrome and Firefox logs above and below this area that
perform the same action but on separate fields (of course).  Any assistance
you can provide with how to troubleshoot this issue is appreciated.

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