Thanks David but either this doesn't display ones that are longer than the last year or the interface doesn't show them all. As jss has submitted at least two and both are not on there. Cheers Danny
Sent from my iPhone On 28 Apr 2011, at 20:47, "Easter, David" <[email protected]> wrote: > RFEs can be looked up here: > http://apps.bmc.com/server/available.cfm?fc=REMDEFECTS > > It's the same place you look up Defects. So today, if you thought of an RFE, > you can go to this location and type in the keyword to see if someone else > has put in an RFE on the topic. If you find one, you have a couple of > choices... > > 1. Nod your head and do nothing. In that case, the processing of the RFE > would continue on without any additional influence. > 2. Log a second RFE from your Support ID. This will result in the second RFE > (yours) being marked as a duplicate - but if enough customers request the > same RFE, a higher priority/demand for the enhancement is conveyed to BMC. > In some cases, this can even reverse an RFE that has been declined (not > always, but sometimes...). > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Danny Kellett > Sent: Thursday, April 28, 2011 11:02 AM > To: [email protected] > Subject: Re: RFE (No Plans to Implement) > > David, > > The one massive short fall I always see with BMC is that the current list of > RFEs are not easily visible. So lets take this example. We could have all > thought this was a great idea and thus you would have got your "High Demand" > value. > > Kind regards > Danny > > Single Sign On (SSO) for BMC Remedy AR System and ITSM > http://www.javasystemsolutions.com/jss/ssoplugin > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Easter, David > Sent: 28 April 2011 18:58 > To: [email protected] > Subject: Re: RFE (No Plans to Implement) > > The phrasing is, admittedly, a little confusing - but the general message > being conveyed is that the RFE was put in several releases ago and the RFE > has been considered but deferred several times. If an RFE is considered and > deferred multiple times, it is an indication that the enhancement request > isn't going to be of high enough demand or priority to justify > implementation. Rather than just leave the RFE in a nebulous state, BMC > feels it appropriate to be honest with customers and just close the RFE with > "No plans to implement" - because there are no plans to implement it. > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Terje Moglestue > Sent: Thursday, April 28, 2011 02:16 AM > To: [email protected] > Subject: Re: RFE (No Plans to Implement) > > It sounds like - if you wait long enough - you can close the ticket! > > Or - they think it is just like cheese - it's getter better with time - > until it is out of date! > > ~ > Terje > > ________________________________________ > From: Action Request System discussion list(ARSList) [[email protected]] > On Behalf Of Jarl Grøneng [[email protected]] > Sent: 27 April 2011 19:40 > To: [email protected] > Subject: RFE (No Plans to Implement) > > This one is a new one.... > > "Our RFE Review Committee has re-reviewed this RFE and, unfortunately, > decided to reject this RFE due to the fact the version this RFE was > filed on is no longer supported." > > > -- > J > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
