Susan, I cannot think of anybody on this list who would do that. But I bet if there were such a person they would buy you a free drink at WWRUG11 :)
On Thu, Apr 28, 2011 at 1:07 PM, Susan Palmer <[email protected]> wrote: > ** I predict a Kinetic Survey ad in our future ..... :) > > > On Thu, Apr 28, 2011 at 2:31 PM, Andrew C Goodall <[email protected]>wrote: > >> David, >> >> Here's some solutions for BMC may consider for having users vote. >> >> 1. Use a Survey tool http://www.surveymonkey.com >> >> Use or develop a service yourself like http://www.surveymonkey.com >> >> Surveymonkey is cheap and easy to use versus the cost of your own custom >> solution, although BMC may disagree :) >> >> Put every RFE into surveymonkey and broadcast email to subscribers of the >> product for voting. >> >> 2. Use Facebook - create pages for every BMC product that customers could >> join to like (good for you and marketing) and then create facebook poll >> questions when an RFE is created to get friends (customers) feedback. >> >> Note: before posting RFE for voting I would also create a process to >> verify with the originating requestor and R&D that the description of the >> enhancement is clear and makes sense for the wider audience. >> >> >> Regards, >> >> Andrew Goodall >> Software Engineer 2 | Development Services | jcpenney . www.jcp.com | >> 972.431.1518 >> >> -----Original Message----- >> From: Andrew C Goodall >> Sent: Thursday, April 28, 2011 1:30 PM >> To: '[email protected]' >> Subject: RE: RFE (No Plans to Implement) >> >> I agree, I think that is a great idea. The RFE process needs to be opened >> up and voted on by paying customers to gauge the real world demand for such >> enhancements to products. >> >> I've opened tons of RFEs and rarely do I hear back on any of them, never >> to my knowledge has a single one been acted on. >> They go into no where land. >> >> >> Regards, >> >> Andrew Goodall >> Software Engineer 2 | Development Services | jcpenney . www.jcp.com >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> [email protected]] On Behalf Of Guillaume Rheault >> Sent: Thursday, April 28, 2011 1:23 PM >> To: [email protected] >> Subject: Re: RFE (No Plans to Implement) >> >> Hi David, >> >> How does BMC determines the demand for an RFE? Are you relying on BMC >> consulting services or the sales department to gauge and estimate the >> demand? >> It seems to me the proper way would be to open the process by having >> willing customers participating and voting in the process. No offense, but >> most sales guys (not just BMC, let's be clear on this) only deal with >> management and they don't really know what users (technical and business >> users) want. >> >> Guillaume >> >> >> ________________________________________ >> From: Action Request System discussion list(ARSList) [[email protected]] >> on behalf of Easter, David [[email protected]] >> Sent: Thursday, April 28, 2011 1:57 PM >> To: [email protected] >> Subject: Re: RFE (No Plans to Implement) >> >> The phrasing is, admittedly, a little confusing - but the general message >> being conveyed is that the RFE was put in several releases ago and the RFE >> has been considered but deferred several times. If an RFE is considered and >> deferred multiple times, it is an indication that the enhancement request >> isn't going to be of high enough demand or priority to justify >> implementation. Rather than just leave the RFE in a nebulous state, BMC >> feels it appropriate to be honest with customers and just close the RFE with >> "No plans to implement" - because there are no plans to implement it. >> >> -David J. Easter >> Manager of Product Management, Remedy Platform >> BMC Software, Inc. >> >> The opinions, statements, and/or suggested courses of action expressed in >> this E-mail do not necessarily reflect those of BMC Software, Inc. My >> voluntary participation in this forum is not intended to convey a role as a >> spokesperson, liaison or public relations representative for BMC Software, >> Inc. >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> [email protected]] On Behalf Of Terje Moglestue >> Sent: Thursday, April 28, 2011 02:16 AM >> To: [email protected] >> Subject: Re: RFE (No Plans to Implement) >> >> It sounds like - if you wait long enough - you can close the ticket! >> >> Or - they think it is just like cheese - it's getter better with time - >> until it is out of date! >> >> ~ >> Terje >> >> ________________________________________ >> From: Action Request System discussion list(ARSList) [[email protected]] >> On Behalf Of Jarl Grøneng [[email protected]] >> Sent: 27 April 2011 19:40 >> To: [email protected] >> Subject: RFE (No Plans to Implement) >> >> This one is a new one.... >> >> "Our RFE Review Committee has re-reviewed this RFE and, unfortunately, >> decided to reject this RFE due to the fact the version this RFE was >> filed on is no longer supported." >> >> >> -- >> J >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> The information transmitted is intended only for the person or entity to >> which it is addressed and may contain confidential and/or privileged >> material. If the reader of this message is not the intended recipient, >> you are hereby notified that your access is unauthorized, and any review, >> dissemination, distribution or copying of this message including any >> attachments is strictly prohibited. If you are not the intended >> recipient, please contact the sender and delete the material from any >> computer. >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
