I predict a Kinetic Survey ad in our future ..... :) On Thu, Apr 28, 2011 at 2:31 PM, Andrew C Goodall <[email protected]>wrote:
> David, > > Here's some solutions for BMC may consider for having users vote. > > 1. Use a Survey tool http://www.surveymonkey.com > > Use or develop a service yourself like http://www.surveymonkey.com > > Surveymonkey is cheap and easy to use versus the cost of your own custom > solution, although BMC may disagree :) > > Put every RFE into surveymonkey and broadcast email to subscribers of the > product for voting. > > 2. Use Facebook - create pages for every BMC product that customers could > join to like (good for you and marketing) and then create facebook poll > questions when an RFE is created to get friends (customers) feedback. > > Note: before posting RFE for voting I would also create a process to verify > with the originating requestor and R&D that the description of the > enhancement is clear and makes sense for the wider audience. > > > Regards, > > Andrew Goodall > Software Engineer 2 | Development Services | jcpenney . www.jcp.com | > 972.431.1518 > > -----Original Message----- > From: Andrew C Goodall > Sent: Thursday, April 28, 2011 1:30 PM > To: '[email protected]' > Subject: RE: RFE (No Plans to Implement) > > I agree, I think that is a great idea. The RFE process needs to be opened > up and voted on by paying customers to gauge the real world demand for such > enhancements to products. > > I've opened tons of RFEs and rarely do I hear back on any of them, never to > my knowledge has a single one been acted on. > They go into no where land. > > > Regards, > > Andrew Goodall > Software Engineer 2 | Development Services | jcpenney . www.jcp.com > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Guillaume Rheault > Sent: Thursday, April 28, 2011 1:23 PM > To: [email protected] > Subject: Re: RFE (No Plans to Implement) > > Hi David, > > How does BMC determines the demand for an RFE? Are you relying on BMC > consulting services or the sales department to gauge and estimate the > demand? > It seems to me the proper way would be to open the process by having > willing customers participating and voting in the process. No offense, but > most sales guys (not just BMC, let's be clear on this) only deal with > management and they don't really know what users (technical and business > users) want. > > Guillaume > > > ________________________________________ > From: Action Request System discussion list(ARSList) [[email protected]] > on behalf of Easter, David [[email protected]] > Sent: Thursday, April 28, 2011 1:57 PM > To: [email protected] > Subject: Re: RFE (No Plans to Implement) > > The phrasing is, admittedly, a little confusing - but the general message > being conveyed is that the RFE was put in several releases ago and the RFE > has been considered but deferred several times. If an RFE is considered and > deferred multiple times, it is an indication that the enhancement request > isn't going to be of high enough demand or priority to justify > implementation. Rather than just leave the RFE in a nebulous state, BMC > feels it appropriate to be honest with customers and just close the RFE with > "No plans to implement" - because there are no plans to implement it. > > -David J. Easter > Manager of Product Management, Remedy Platform > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Terje Moglestue > Sent: Thursday, April 28, 2011 02:16 AM > To: [email protected] > Subject: Re: RFE (No Plans to Implement) > > It sounds like - if you wait long enough - you can close the ticket! > > Or - they think it is just like cheese - it's getter better with time - > until it is out of date! > > ~ > Terje > > ________________________________________ > From: Action Request System discussion list(ARSList) [[email protected]] > On Behalf Of Jarl Grøneng [[email protected]] > Sent: 27 April 2011 19:40 > To: [email protected] > Subject: RFE (No Plans to Implement) > > This one is a new one.... > > "Our RFE Review Committee has re-reviewed this RFE and, unfortunately, > decided to reject this RFE due to the fact the version this RFE was > filed on is no longer supported." > > > -- > J > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > The information transmitted is intended only for the person or entity to > which it is addressed and may contain confidential and/or privileged > material. If the reader of this message is not the intended recipient, > you are hereby notified that your access is unauthorized, and any review, > dissemination, distribution or copying of this message including any > attachments is strictly prohibited. If you are not the intended > recipient, please contact the sender and delete the material from any > computer. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
