I just confirmed the DO form we use as a launching point with F parameters passed in URLs has Active Links that use those values on Window Loaded.
Jason On Thu, Apr 28, 2011 at 2:01 PM, Joe Martin D'Souza <[email protected]>wrote: > ** > > Does the active link fire at all? Try taking a active link log on the MT > (enable logging from the mid tier config and then enable logging on user > preferences for that user you are testing with).. This should give you a mid > tier log.. > > To the best of my knowledge Window Loaded should take care of it.. as > window loaded is an action that fires at the final stage of a window being > opened after all the values (defaults and open Window open mapping values if > any) are set.. > > Do not forget to flush the mid tier cache.. > > Joe > > > *From:* Ramey, Anne <[email protected]> > *Sent:* Thursday, April 28, 2011 4:56 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* [email protected] > *Subject:* Re: Help with URL > > > It appears the field isn’t filled in by the URL until after the window > display/load/open. > > > > Anne Ramey > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Joe Martin D'Souza > *Sent:* Thursday, April 28, 2011 1:02 PM > *To:* [email protected] > *Subject:* > > > > ** > > > > Create an AL with a Run If Qualification > > $CLIENT-TYPE$ = 9 and ‘536870925’ != $NULL$ > > > > Where the Execute on condition would be on Window Loaded (try Window Open > if Window Loaded fails) > > > > Action: > > PERFORM-ACTION-APPLY > > > > This should work unless there is a stop error because of some data > validation... > > > > By the way it’s a bad idea to use that field range for a customized field.. > I just thought I’d let you know in case you are still on development stage > and can revert to a much higher range.. I typically use ID’s between the > 6xxxxxxxx to the 9xxxxxxxx range. The reason for this is (this has happened > in the past) although BMC dev support does claim that the range you are in > us a user range, they have in the past accidently created fields in that > range by letting the ARS default the field ID. There are less chances that > they would accidently put a non default ID in the range suggested above as > if the developer actually goes in there to change the ID before the field > creation, he is doing so because he is aware that he needs to change the > default, and hopefully aware of the range he is supposed to be using.. > > > > Cheers > > > > Joe > > > > > > *From:* Ramey, Anne <[email protected]> > > *Sent:* Thursday, April 28, 2011 11:52 AM > > *Newsgroups:* public.remedy.arsystem.general > > *To:* [email protected] > > > > ** > > Sending the follow URL to a browser: > > > https://%3cmidtier%3e%20/arsys/forms/%3cars%20server%3e/NCC%3AITS%3AAvayaInboundCall_Dlg/Default+Admin+View/?Mode=Submit&F536870925=%3cphoneNumber > > > > > > Opens the form with the right value in the right field, but the API > interface can actually do the <enter>—using the web, the user has to hit > enter in the field (F536870925). Is there any way to have the web client > (using a URL) do the send the enter command or “press a button”—or will I > have to create an active link on window loaded or something like that? > > > > Anne Ramey > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
