Lisa, A commit on a search form is a ‘search’, commit on a submit is submit, modify is save. Submit on a display only form works the same way as a real form…it’ll fire all of the filters that fire on submit…but it won’t create a record. If you want a record created you will need to build workflow on submit of the display only form that pushes that data somewhere ‘real’
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kemes, Lisa Sent: Friday, June 03, 2011 2:47 PM To: [email protected] Subject: Re: Help with URL A commit is the same as a submit right? I have a Display form that I would like to use an automated submit through a URL and I don’t think it will work with a display form. Am I correct in that assumption? Lisa From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramey, Anne Sent: Friday, April 29, 2011 8:59 AM To: [email protected] Subject: Re: Help with URL That’s what I was doing. I could see if doing “false” conditions even though the value was getting put in the field. I’ve set it up to fire based on gain focus on the first field in the tab order. That seems to work. It seems, with the URL values like that, that the values are filled in after window open but before the cursor is set into the first field. Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Thursday, April 28, 2011 5:02 PM To: [email protected] Subject: Re: Help with URL ** Does the active link fire at all? Try taking a active link log on the MT (enable logging from the mid tier config and then enable logging on user preferences for that user you are testing with).. This should give you a mid tier log.. To the best of my knowledge Window Loaded should take care of it.. as window loaded is an action that fires at the final stage of a window being opened after all the values (defaults and open Window open mapping values if any) are set.. Do not forget to flush the mid tier cache.. Joe From: Ramey, Anne <mailto:[email protected]> Sent: Thursday, April 28, 2011 4:56 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Re: Help with URL It appears the field isn’t filled in by the URL until after the window display/load/open. Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe Martin D'Souza Sent: Thursday, April 28, 2011 1:02 PM To: [email protected] Subject: ** Create an AL with a Run If Qualification $CLIENT-TYPE$ = 9 and ‘536870925’ != $NULL$ Where the Execute on condition would be on Window Loaded (try Window Open if Window Loaded fails) Action: PERFORM-ACTION-APPLY This should work unless there is a stop error because of some data validation... By the way it’s a bad idea to use that field range for a customized field.. I just thought I’d let you know in case you are still on development stage and can revert to a much higher range.. I typically use ID’s between the 6xxxxxxxx to the 9xxxxxxxx range. The reason for this is (this has happened in the past) although BMC dev support does claim that the range you are in us a user range, they have in the past accidently created fields in that range by letting the ARS default the field ID. There are less chances that they would accidently put a non default ID in the range suggested above as if the developer actually goes in there to change the ID before the field creation, he is doing so because he is aware that he needs to change the default, and hopefully aware of the range he is supposed to be using.. Cheers Joe From: Ramey, Anne <mailto:[email protected]> Sent: Thursday, April 28, 2011 11:52 AM Newsgroups: public.remedy.arsystem.general To: [email protected] ** Sending the follow URL to a browser: https://%3cmidtier%3e%20/arsys/forms/%3cars%20server%3e/NCC%3AITS%3AAvayaInboundCall_Dlg/Default+Admin+View/?Mode=Submit <https://%3cmidtier%3e%20/arsys/forms/%3cars%20server%3e/NCC%3AITS%3AAvayaInboundCall_Dlg/Default+Admin+View/?Mode=Submit&F536870925=%3cphoneNumber> &F536870925=%3cphoneNumber> Opens the form with the right value in the right field, but the API interface can actually do the <enter>—using the web, the user has to hit enter in the field (F536870925). Is there any way to have the web client (using a URL) do the send the enter command or “press a button”—or will I have to create an active link on window loaded or something like that? Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
