Hi Joe, Yes I tried that, and just went and double checked to make sure...it appears to be cutting of the text after a set amount, although it does not do this in IE.
And yes, definitely worth a try, but no luck. thanks! Michael On Mon, May 2, 2011 at 10:57 AM, Joe Martin D'Souza <[email protected]> wrote: > Did you try clicking on the Expand Box to the right of the field to see if > you can see the remainder of the lines? If you do not, try resizing the > expand box manually by pulling its left bottom corner. I have seen a few > funny behaviors while editing from Expand Boxes where you need to pull at > that corner to see the entire field content.. I'm doubting it’s a related > problem but still worth a try.. > > Joe > > -----Original Message----- > From: Michael > Sent: Monday, May 02, 2011 12:00 PM Newsgroups: > public.remedy.arsystem.general > To: [email protected] > Subject: mid-tier work detail entry getting cut off > > Hi everyone, > > First: > 7.6.03 Build 001 201008170035 > Linux 2.6.18-194.26.1.el5 > Mid Tier Version 7.6.04 Build 002 201101141059 > > I have an interesting problem that I am going to open a support request for, > but was hoping someone here has seen this and knows the fix. I can > reproduce this on demand in an Incident ticket in ITSM, though only in > Mid-tier. > > 1. Open an Incident ticket in new mode. > > 2. Create a Work Detail entry by doing the following: > > 2a. In the notes field enter: > line 1 > > line 2 > > line 3 > > line 4 > > > 3. Save and close the work detail entry. > > 4. Reopen the same work detail, and the notes field is missing anywhere > form lines 2-4 or 3-4 depending on the browser. > > Note this does not happen in IE, but in any version of firefox. Also Chrome > and Safari will not let me type past line 2, which makes me think it might > be a length issue, but I can't find anything set for the notes field except > 0 length at the moment. > > Any ideas? > > thank you, > -- > Michael Hirst > University of Arizona, > UITS > 520-621-0867 > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > -- Michael Hirst University of Arizona, UITS 520-621-0867 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
