Hi everyone,
First:
7.6.03 Build 001 201008170035
Linux 2.6.18-194.26.1.el5
Mid Tier Version 7.6.04 Build 002 201101141059
I have an interesting problem that I am going to open a support
request for, but was hoping someone here has seen this and knows the
fix. I can reproduce this on demand in an Incident ticket in ITSM,
though only in Mid-tier.
1. Open an Incident ticket in new mode.
2. Create a Work Detail entry by doing the following:
2a. In the notes field enter:
line 1
line 2
line 3
line 4
3. Save and close the work detail entry.
4. Reopen the same work detail, and the notes field is missing
anywhere form lines 2-4 or 3-4 depending on the browser.
Note this does not happen in IE, but in any version of firefox. Also
Chrome and Safari will not let me type past line 2, which makes me
think it might be a length issue, but I can't find anything set for
the notes field except 0 length at the moment.
Any ideas?
thank you,
--
Michael Hirst
University of Arizona,
UITS
520-621-0867
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