Hey Listers, I am banging my head against the wall trying to figure this one out. There is a form called AR System User Preference. I know it holds the user preferences, not the issue. We are trying to figure out how user records are created on that form. We are a total custom development with no BMC Remedy out of the Box apps and it is stumping us.
We have a lot of users on there that are active in the system and a lot that don't even exist on our server any more. Any ideas on how these records get generated? We have searched and searched the BMC code and can't find any reference in any workflow that does a create or modify of these records, yet it happens but we just don't know how it does it and the best part it does not do it for all users, just some of them. Christopher Pruitt Business Consulting III HP Enterprises Services [email protected] www.hp.com<http://www.hp.com/> Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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