Jennifer, Congratulations on producing that ppt. It's so simple and clear to understand. I plan on using it and will give you kudos credit for it!!
Susan On Fri, May 20, 2011 at 11:26 AM, Matt Reinfeldt <[email protected]>wrote: > For anyone else looking for this file, please go grab it from > http://www.remedyusergroups.com > > Enjoy! > > Matt R. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Meyer, Jennifer L > Sent: Friday, May 20, 2011 8:28 AM > To: [email protected] > Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident > ..problem..change) > > That would be divine, Matt. > > Jennifer Meyer > Remedy Technical Support Specialist > State of North Carolina > Office of Information Technology Services > Service Delivery Division ITSM & ITAM Services > Office: 919-754-6543 > ITS Service Desk: 919-754-6000 > [email protected] > http://its.state.nc.us > > E-mail correspondence to and from this address may be subject to the North > Carolina Public Records Law and may be disclosed to third parties only by > an > authorized State Official. > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Matt Reinfeldt > Sent: Thursday, May 19, 2011 6:03 PM > To: [email protected] > Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident > ..problem..change) > > I can post the final version for download on the RemedyUserGroups site, if > you want, Jennifer. :-) > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Michael > Sent: Thursday, May 19, 2011 4:20 PM > To: [email protected] > Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident > ..problem..change) > > I would love a copy as well if you do not mind! > > Very much appreciated! > > -- > Michael Hirst > University of Arizona, > UITS > 520-621-0867 > > On Thu, May 19, 2011 at 6:55 AM, Meyer, Jennifer L > <[email protected]> wrote: > > The ITIL-compliant refrigerator is now available. Thanks to all of you > who responded with great ideas, especially Rich Gard for the expansion on > Problem Management and ITIL, and to Joe D'Souza, who got us all off on this > tangent. > > > > If you asked for the Refrigerator yesterday, I've sent you the > ITIL-compliant version this morning. > > > > Jennifer Meyer > > Remedy Technical Support Specialist > > State of North Carolina > > Office of Information Technology Services > > Service Delivery Division ITSM & ITAM Services > > Office: 919-754-6543 > > ITS Service Desk: 919-754-6000 > > [email protected] > > http://its.state.nc.us > > > > E-mail correspondence to and from this address may be subject to the > North > Carolina Public Records Law and may be disclosed to third parties only by > an > authorized State Official. > > > > > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
