Please visit http://www.remedyusergroups.com to download this PowerPoint. :-) Jennifer was kind enough to allow us to post it there for everyone's convenience!
Thank you, Matt R. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Vaibhav Singhal Sent: Monday, May 23, 2011 6:54 PM To: [email protected] Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Jennifer, Request for one more forward to my Id please - [email protected] Thank you _____ From: Action Request System discussion list(ARSList) [[email protected]] On Behalf Of adrian conway [[email protected]] Sent: Tuesday, May 24, 2011 5:08 AM To: [email protected] Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Jennifer, Can you send me a copy as well? Thank you, On Mon, May 23, 2011 at 4:20 PM, Meyer, Jennifer L <[email protected]> wrote: ** I'm so glad that so many people are able to benefit from it. I found that making it really clarified the ITIL process for me. Jennifer Meyer Remedy Technical Support Specialist State of North Carolina Office of Information Technology Services Service Delivery Division ITSM & ITAM Services Office: 919-754-6543 ITS Service Desk: 919-754-6000 [email protected] <http://its.state.nc.us/> http://its.state.nc.us E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Monday, May 23, 2011 4:33 PM To: [email protected] Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Jennifer, Congratulations on producing that ppt. It's so simple and clear to understand. I plan on using it and will give you kudos credit for it!! Susan On Fri, May 20, 2011 at 11:26 AM, Matt Reinfeldt <[email protected]> wrote: For anyone else looking for this file, please go grab it from http://www.remedyusergroups.com <http://www.remedyusergroups.com/> Enjoy! Matt R. -----Original Message----- From: Action Request System discussion list(ARSList) _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
