Jennifer,

  If you'd like the fame and glory on an even broader scale, you could also 
post it as a Document on the AR System forum of the BMC Developer Network...

https://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system

-David J. Easter
Manager of Product Management, Remedy Platform
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Matt Reinfeldt
Sent: Monday, May 23, 2011 06:51 PM
To: [email protected]
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident 
..problem..change)

**
Please visit http://www.remedyusergroups.com to download this PowerPoint.  :-)  
Jennifer was kind enough to allow us to post it there for everyone's 
convenience!

Thank you,

Matt R.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Vaibhav Singhal
Sent: Monday, May 23, 2011 6:54 PM
To: [email protected]
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident 
..problem..change)

**
Jennifer,

Request for one more forward to my Id please - 
[email protected]<mailto:[email protected]>


Thank you

________________________________
From: Action Request System discussion list(ARSList) [[email protected]] On 
Behalf Of adrian conway [[email protected]]
Sent: Tuesday, May 24, 2011 5:08 AM
To: [email protected]
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident 
..problem..change)
**
Jennifer,

Can you send me a copy as well?

Thank you,
On Mon, May 23, 2011 at 4:20 PM, Meyer, Jennifer L 
<[email protected]<mailto:[email protected]>> wrote:
**
I'm so glad that so many people are able to benefit from it.  I found that 
making it really clarified the ITIL process for me.

Jennifer Meyer
Remedy Technical Support Specialist
State of North Carolina
Office of Information Technology Services
Service Delivery Division ITSM & ITAM Services
Office: 919-754-6543<tel:919-754-6543>
ITS Service Desk: 919-754-6000<tel:919-754-6000>
[email protected]<mailto:[email protected]>
http://its.state.nc.us<http://its.state.nc.us/>

E-mail correspondence to and from this address may be subject to the North 
Carolina Public Records Law and may be disclosed to third parties only by an 
authorized State Official.
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Susan 
Palmer
Sent: Monday, May 23, 2011 4:33 PM

To: [email protected]<mailto:[email protected]>
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident 
..problem..change)

**
Jennifer,

Congratulations on producing that ppt.  It's so simple and clear to understand. 
 I plan on using it and will give you kudos credit for it!!

Susan
On Fri, May 20, 2011 at 11:26 AM, Matt Reinfeldt 
<[email protected]<mailto:[email protected]>> wrote:
For anyone else looking for this file, please go grab it from
http://www.remedyusergroups.com<http://www.remedyusergroups.com/>

Enjoy!

Matt R.

-----Original Message-----
From: Action Request System discussion list(ARSList)
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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