IMHO - Lately the BMC QA Department is the customer base :( /IMHO

On Wed, Jun 8, 2011 at 4:13 AM, Rick Cook <remedyr...@gmail.com> wrote:

> **
>
> BMC does have a QA department, don't they?
>
> Rick
> On Jun 8, 2011 6:09 AM, "Peter Romain" <
> p.romain.arsl...@parsolutions.co.uk> wrote:
> > Hi,
> >
> > BMC just released new Product Catalog data based on ADDM discovery data.
> >
> > I was hoping to use this data immediately as we need to reconcile ADDM
> > data with other data sources (HP uCMDB, CiscoWorks and manual audit
> data).
> >
> > I loaded the data only to find that it looks amateurish.
> >
> > Specifically:
> > Data has the first character as upper case and the rest as lower. This
> > means that we see companies like Bmc, Ibm, Hp, etc. The product name data
> > is also the same. For reports this won't look good.
> >
> > Then there are exceptions and possible duplicates such as the inclusion
> of
> > both 'Network associates' and 'Networks Associates' (note the capital
> > 'A').
> >
> > Although open to debate the customer here thinks the normalisation
> aliases
> > are the wrong way around for companies like BMC (BMC Software converts to
> > BMC), HP (Hewlett-Packard converts to Hp), etc.
> >
> > The Tier 1-3 values are all the same. A suggestion of possible values
> > would have been good.
> >
> > The data only includes Product class data. The opportunity to include
> > other classes has been missed (but I hope will come later).
> >
> >
> > The customer here has decided to analyse ADDM data themselves and create
> > Product Catalog, Manufacturers and NE aliases.
> >
> > The BMC data as it stands is as much help as the old DSL data was (did
> > anyone really use this?). Maybe I was expecting too much!
> >
> > Anyone else looked at this?
> >
> > Cheers
> >
> > Peter
> >
> >
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